Ask Rentway AI
Getting Started with Rentway
Learn the basics of setting up your Rentway account, adding properties, and inviting tenants.
- •Creating your account
- •Setting up your first property
- •Understanding the dashboard
- •Navigating the platform
Adding Your First Property
Step-by-step guide to adding properties, units, and configuring property details in Rentway.
- •Property information and details
- •Adding units and floor plans
- •Setting rent amounts and due dates
- •Uploading property photos
Inviting Tenants
Learn how to invite tenants to your properties, send portal access, and manage tenant information.
- •Sending tenant invitations
- •Tenant portal activation
- •Managing tenant contact info
- •Viewing tenant history
Setting Up Rent Collection
Configure automated rent collection, payment reminders, and late fees with Stripe integration.
- •Connecting Stripe account
- •Setting up automatic payments
- •Configuring payment reminders
- •Managing late fees
Managing Maintenance Requests
Handle tenant maintenance requests, assign vendors, track work orders, and update tenants.
- •Receiving maintenance requests
- •Assigning vendors and contractors
- •Tracking work order status
- •Communicating with tenants
Using the AI Assistant
Get the most out of Rentway's AI-powered leasing assistant and automation features.
- •Training your AI agent
- •24/7 tenant inquiry responses
- •Automated scheduling and showings
- •AI-powered rent reminders
Billing & Pricing
Understand Rentway pricing plans, billing cycles, upgrades, and cancellations.
- •Understanding pricing tiers
- •Upgrading or downgrading plans
- •Viewing invoices and receipts
- •Cancellation policy
Contact Support
Get in touch with the Rentway support team for personalized assistance.
- •Email: support@rentway.ai
- •Live chat (available in-app)
- •Phone: (888) 613-0442
- •Support hours: Mon-Fri 9AM-5PM PT
Still Need Help?
Can't find what you're looking for? Our support team is here to help. Reach out via email, live chat, or phone.